How do I fix the 'API quota exceeded..' error?

Resolving 'API Quota Exceeded' Error in heyLevi

Encountering the 'API quota exceeded' error in heyLevi can be addressed through a step-by-step guide:

Check Payment Method:

  • Ensure that your payment method is active and not expired. The most common cause of this error is a missing or expired payment method. Follow the provided instructions to update your payment method.

Rate Limits and API Key Usage:

  • Understand that OpenAI has defined rate limits for each API key to ensure fair distribution of resources. If your API key exceeds these limits due to simultaneous usage by multiple sub-account users or sharing with multiple AI apps, the error occurs. Consider creating a separate API key dedicated to heyLevi to mitigate this issue.

Mitigating Rate Limit Issues:

  • If multiple users are accessing heyLevi simultaneously, it can lead to rate limit issues. Creating distinct API keys for individual users or managing usage efficiently can help avoid exceeding rate limits.

Hard Billing Usage Limit:

  • Be aware that OpenAI allows you to set a hard billing usage limit, defined in dollars. If your monthly bill reaches this limit, the 'API quota exceeded' error may occur. Follow the provided instructions to adjust and increase the usage limit.

Adjusting Monthly Billing Limit:

  • If the error persists, consider adjusting the hard billing usage limit to a higher dollar value. This step can prevent disruptions in API access and ensures uninterrupted service.

By following this comprehensive guide, you can effectively troubleshoot and resolve the 'API quota exceeded' error in heyLevi. Ensure payment methods are up to date, manage rate limits efficiently, and adjust billing usage limits as needed to optimize API access.

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