ChatGPT seems to work fine. But when I use heyLevi I keep getting ‘OpenAI Engine is overloaded…`. How do I fix that?
Troubleshooting 'OpenAI Engine is Overloaded' in heyLevi: A Comprehensive Guide
Encountering the 'OpenAI Engine is overloaded' error in heyLevi can be addressed effectively with the following comprehensive troubleshooting guide:
Understanding the Error:
- Recognize that the error indicates a heavier than usual load on the OpenAI API servers. This load can lead to rejected API calls or delayed responses.
Distinguish Between ChatGPT and heyLevi:
- Acknowledge that ChatGPT and the OpenAI API are managed by different servers. While one may be functional, the other might experience temporary disruptions. This distinction is crucial for effective troubleshooting.
Temporary Load Issues:
- Understand that occasional overloading is a common occurrence and often resolves itself in a few minutes. This is a transient issue that doesn't necessarily indicate a persistent problem.
Check OpenAI Status Page:
- Stay informed about the status of OpenAI APIs by visiting the OpenAI Status Page. Subscribe to updates by entering your email. This ensures you receive notifications about potential problems with the API.
Subscription for Updates:
- Click on 'Subscribe to Updates' on the OpenAI Status Page and provide your email. This step enables OpenAI to send you emails whenever there are issues or updates related to the API.
Partial or Complete Outage:
- Be aware that if there is a partial or complete outage or degradation of service on the OpenAI API servers, it might take a few hours to get resolved. Monitor the OpenAI Status Page for real-time updates.
Consider GPT-3.5 Models:
- Recognize that GPT-4 based models might encounter this problem more frequently than the GPT-3.5 family of models. If the issue persists, consider using one of the GPT-3.5 models until GPT-4 stabilizes.
By following these comprehensive troubleshooting steps, you can effectively address and navigate the 'OpenAI Engine is overloaded' error in heyLevi. Stay informed, utilize alternative models if necessary, and monitor the OpenAI Status Page for timely updates.