Survey Submissions

The Submissions section within Surveys allows you to store and organize all responses from your surveys. This feature enables you to review collected data, generate reports, and remove any unnecessary information. 

Navigate to the Survey Submissions section within the Sites tab to begin.

Downloading Submission Data

Click the Export button to download a copy of your survey submission data. Once you confirm the export, a download link will be generated and sent to your email within 5 minutes. Please note that this link will expire after 7 days.

Filter by Survey 

From the All Survey dropdown, select a particular survey whose submissions you wish to view. Alternatively, you can view all survey submissions when the “All Survey” option is maintained.

Viewing Submissions by Date Range

To filter survey submissions by a specific time frame, click on the date bar in the upper-right corner of the page. You can choose from preset options or specify a custom date range. Once selected, click Confirm to update and view the submissions list within the chosen range.

Refreshing Survey Data

To display the most current data, simply click the refresh icon located next to the date range selector. This ensures your survey data is always up to date.

Searching for Submissions

To find a specific submission, use the search bar at the top of the page. You can search by customer name, phone number, or email address to quickly locate the relevant entry.

Managing Columns Displayed

Select the Manage Columns option to control the columns displayed in the Submissions table. 

Users can select, deselect, and reorder the columns to view the data in the order they prefer.

Once you have finalized the columns you wish to view, and the order, select the “Apply” button to maintain your changes. The Submissions table will be refreshed to match your preferences.

Survey Submission Table

The Survey Submission Table displays all submissions for a selected survey, or all surveys if no specific one is selected. Key submission details, such as the respondent's name, email, and submission date, are shown prominently for each entry unless the columns are adjusted. 

Adjust the width of each column by expanding the edges.

Viewing Submission Details

Click on the expand icon to view an individual submission. By selecting an entry from this list, you can view the full submission details on the right-hand side.

Click the download icon to download that submission in PDF format.

Managing Submissions

You can select individual or multiple submissions by checking the boxes next to each entry.

• Downloading Submissions: To download an individual submission, click the download icon after the entry is selected. Alternatively, you can download all selected submissions as a .csv file, ideal for storing in your records.
• Deleting Submissions: If you wish to delete selected submissions, click the delete icon. Please note that once deleted, the data cannot be recovered.

This comprehensive set of features allows you to efficiently manage and analyze survey submissions, ensuring you have full control over your survey data.