Setting Up Sub-Domains

Subdomains, such as "subdomain.example.com" or "www.example.com," are extensions of a root domain, which represents the core URL, such as "example.com." Sub-domains structure and segment content, making it easier to manage different areas of a website. This guide will walk you through the process of setting up a sub-domain in your account.

Create a New Domain

Navigate to Settings from the left menu on your platform, then select Domains from the Settings submenu. Click "Connect a Domain" to add a new domain within the modal.

Next, choose the option to connect the domain to a funnel, website, store, blog, or webinar.

Enter your subdomain URL in the designated field, then click "Continue." For subdomains, add a few characters to the root domain, such as "go." or "info." This step ensures that you are connecting to a subdomain.

Create a DNS Record

If the DNS records were not automatically linked to your domain, log in to your domain registrar (e.g., Namecheap) and navigate to the DNS Management page for your domain.

Create a new record by clicking Add, selecting “CNAME” as the record type, using the subdomain prefix as the host, and entering “sites.ludicrous.cloud” in the “Points To” field. 

Set the TTL to 30 minutes for quicker propagation.

Select the "Verify Records" button to begin the verification process. Please allow up to 10 minutes for this to be completed.

Select the Funnel or Website

To connect the subdomain with a funnel or website, select the appropriate option from the dropdown menu and designate the default page for the subdomain. If the initial attempts fail, allow time for propagation. A success message will confirm when the subdomain is ready. 

From the dropdown menu, select the funnel or website you want to associate with the subdomain and the default funnel or website step.

Set the Site's 404/ Error Page

Optionally, you may select the desired page to be displayed as your error page from the drop-down menu.

Finalize the process by clicking "Save".

With these steps completed, your site will be live and accessible via your subdomain!

Frequently Asked Questions

Q: Can I still manually configure my domains if I prefer not to use Domain Connect?

• Yes, manual configuration is still an option for users who prefer to set up their DNS records manually or whose domain providers are not currently supported by Domain Connect.

Q: What if my domain provider is not one of the top three supported by Domain Connect?

• Users with domain providers not currently supported by Domain Connect can still manually add the required DNS records. The manual configuration process remains the same.

Q: What if I toggle on the option for "Also add www domain" but my www subdomain is already pointed to another system?

• A CNAME record will be created for your sub-domain in your DNS records and pointed to our platform, but we will not be able to delete the existing CNAME or A record that you have for your www domain pointed to another service. You will need to delete that yourself so that your www domain can work with our platform.