Creating a Subdomain in NameCheap

Setting up a subdomain can be a straightforward process if done correctly. This guide will walk you through creating a subdomain in your NameCheap account and linking it to your CRM, ensuring that your traffic is directed to the desired pages or funnels.

Creating the Subdomain

1. Access Domain List: Start by accessing your NameCheap account with your credentials. In the main menu, select “Domain List”.
2. Search for Your Domain: Use the search box to locate the domain for which you want to create a subdomain and click on "MANAGE" on the right-hand side of the desired domain.
3. Navigate to Advanced DNS: At the top of the screen, click on “Advanced DNS”, then select "ADD NEW RECORD."
4. Select Record Type: Choose "CNAME" in the first column.
5. Define the Subdomain: Under "Host," enter the subdomain name (e.g., "blogs"), excluding the main domain URL.
6. Enter IP Address: Input the IP address "sites.ludicrous.cloud" where indicated.
7. Save Changes: Confirm and save your settings by clicking on the green tick.

Linking the Subdomain to the CRM

After setting up your subdomain, the next step is to link it to your CRM to ensure that traffic is properly routed.

Access Domain Settings

From your account dashboard, navigate to the "Settings" section and select "Domains." Then, click on the "Connect a Domain" button to proceed.

Next, choose the option to connect the domain to a funnel, website, store, blog, or webinar.

Add New Domain

Enter the full domain/ subdomain URL (e.g., "blogs.example.com") and click "Continue".

Initiate Record Verification

Select the "Verify Records" button to begin the verification process. Please allow up to 10 minutes for this to be completed.

Link to Funnel or Website

Next, choose the specific funnel or website page to which you want the subdomain to load by default.

If the initial attempts fail, allow time for the root domain to propagate. A success message will confirm when the domain is ready. 

Set Default 404/ Error Page

Optionally, you may select the desired page to be displayed as your error page from the drop-down menu.

Link Domain

Finalize the process by clicking “Save”.

By following these steps, you have now successfully set up and linked your Namecheap subdomain to your account. This connection ensures that your audience is directed to the correct pages, enhancing the overall user experience.

Frequently Asked Questions

Q: What if my subdomain isn't working? 

• Ensure you've waited up to 48 hours for DNS changes to propagate. Double-check the IP address and subdomain name entered in NameCheap.

Q: Can I link multiple subdomains to the CRM? 

• Yes, you can create and link multiple subdomains to different pages or funnels within the CRM.

Q: How do I unlink a subdomain? 

• In the CRM, navigate to "Settings" > "Domains," locate the subdomain, and select the option to delete it from the actions dropdown.