Option tab

Making a survey that fits your business interest and branding is crucial in giving your customers a tailored and satisfying experience that promotes revenue growth. The “Option” tab inside your Survey builder will help you achieve that personalization. 

To access it click the two dot-two line button at the top right corner then switch to the Options tab.

Create Contact on Partial Submission

Enabling this option will create a contact with the information collected, even if the customer didn't finish filling out the survey.

On Submit

Here you will set what happens when your survey is submitted.

Open URL

If you choose this option, when your survey is submitted, the visitor will be sent to the URL of your choice. We generally recommend sending them to a "Thank You" page.

Message

If you choose this option, your visitor will see a message after submitting the survey and remain on the same page. You have to add a message in the input section for this to take effect.

Order Confirmation

In surveys with the Sell Products element, this option will redirect the customer to an order confirmation page upon submission.

Disqualify Immediately

When building your survey, you have the option to "Disqualify Immediately" when a visitor chooses a specific answer. This is very valuable when qualifying leads.

You can choose what happens to that visitor when they are immediately disqualified. You have 2 options:

1. Open URL: The visitor will be sent to the URL of your choice.
2. Message: Your visitor will see a message after being disqualified, and remain on the same page. You will need to add a message in the input section for this to take effect.

Disqualify After Submit

You also have the option to "Disqualify After Submit" when a visitor chooses a specific answer. This will allow the visitor to finish the entire form but be disqualified at the end.

You can choose what happens to that visitor when they are immediately disqualified. You have 2 options:

1. Open URL: The visitor will be sent to the URL of your choice.
2. Message: Your visitor will see a message after being disqualified, and remain on the same page. You will need to add a message in the input section for this to take effect.

Facebook Pixel Input

Track form submissions and use your Facebook Pixel for analytics and advertising.

Ignore this field if you plan to use this survey inside a funnel.

Facebook Pixel Events

Specify Facebook Pixel event settings for tracking and attribution.

On Page View

Choose what events will fire when a visitor lands on the page in which your survey is embedded.

On Form Submission

Choose what events will fire when a visitor submits your survey.

Survey Settings

These settings define general survey behavior

These settings are:

1. One Question at a Time: Toggling this setting "On" will make it so you only show 1 survey question to the visitor per slide. They will need to answer that question to see the next question.
2. Sticky Contact: Sticky contact will autofill your visitor's contact information that was previously entered so they do not need to enter it twice.
3. Disable Auto Navigation: Disabling auto-navigation will make it hidden, so the visitor absolutely must select "Next" to see the next survey slide and question. 
4. Scroll to Top: By using this toggle option, you can choose to scroll to the top of the survey.
5. Use GDPR-Compliant Font: This will replace your fonts with one that complies with the General Data Protection Regulation (GDPR).
6. Enable Timezone: By keeping the toggle on, you can get the information of the Timezone of the individual submitting the survey.

Footer HTML

In this section, you add custom HTML and CSS coding to your survey footer. If you're a coding expert click this button to continue.

A pop-up box will open for you to enter your CUSTOM JAVASCRIPT / HTML.

Those are the basis of how your Options work inside the Survey builder, now you can tailor the survey details to your needed specifications ensuring they are functional, branded, and satisfactory for you and your customers!