Supported Media Types

The Media Storage is a centralized repository for hosting your brand's media resources. This consolidation allows for efficient management of assets, eliminating the need for a cluttered desktop and enabling access to your resources from anywhere.

You can access the Media Storage on the left side panel of your CRM. Upon opening your Media Storage, you can find all files and items you've uploaded organized with small icons

You can find the content's dimensions, orientation, and file size by clicking on your item.

Or, you can switch to the list view to get a more detailed breakdown of the item characteristics.

Below is a breakdown of supported media formats and their respective file size limits:

Image Formats

PNG (.png)
JPEG (.jpg, .jpeg, .jfif, .pjpeg, .pjp)
TIFF/X-TIFF (.tif, .tiff)
WEBP (.webp)
SVG (.svg)
ICON (.ico, .cur)
GIF (.gif)

Document Formats

PDF (.pdf)
Word Doc (.doc, .docx)
Excel (.xls, .xlsx, .xlsm)
PPT (.ppt, .pptx, .pptm)
Text (.rtf, .txt)

Video Formats

AVI (.avi)
QuickTime (.qt, .qtc, .mov, .moov)
MP4 (.mp4)
Ogg (.ogv)
Windows Media Video (.wmv, .asf)
WebM video (.webm)

Audio Formats

AIFF (.aif, .aiff, .aifc)
MIDI (.mid, .midi; audio/x-midi)
Windows Audio (.wav; audio/x-wav)
Ogg (.oga)
WebM audio (.weba)
MPEG (.mp3)

Feature-Specific File Size Limits and Formats

Different CRM features have specific file size limits and accept certain media formats:

Funnels

Videos: 4GB
Audio: 100MB
Images: 100MB
Files: 100MB

Social Planner

Maximum file size: 10MB
Accepts: PNG, JPEG, GIF

Memberships

Maximum file size: 50MB

Forms & Surveys

Maximum file size: 50MB
Note: Add a File Upload custom field to allow contacts to share files.

Practical Applications and Use Cases

Leveraging Media Storage can significantly enhance your marketing and sales efforts. Here are some practical applications:

Funnels: Use high-quality images and videos to create engaging landing pages.
Social Planner: Schedule posts with eye-catching images and GIFs to improve social media engagement.
Memberships: Enhance your membership site with downloadable resources, such as PDF guides or instructional videos.
Forms & Surveys: Collect valuable information and feedback by allowing file uploads in surveys.

Troubleshooting and FAQs

Q: What if my file exceeds the size limit?

A: Consider using compression tools to reduce file size without significantly impacting quality.

Can I convert files to a supported format?

A: Yes, numerous online tools and software can convert files to compatible formats.