How to Set Preferred Languages for Your Forms/Surveys

This article serves as a comprehensive guide and training resource for utilizing the internationalization feature in our CRM's Form and Survey Builder. Aimed at both new and existing users, it outlines the purpose, benefits, and step-by-step instructions for leveraging this enhancement to create a more personalized and globally accessible user experience. Whether you're a small business owner, a marketing professional, or a customer service manager, this guide will help you tailor your forms and surveys to meet diverse language preferences, fostering a more inclusive and user-friendly environment.

Primary Benefits

The introduction of internationalization offers significant advantages:

Global Accessibility: By supporting multiple languages, the CRM makes it easier for users worldwide to utilize the Form and Survey Builder, promoting inclusivity.
User and Company Customization: The CRM allows for language settings to be tailored independently for individual users and the company as a whole, accommodating diverse language needs.
Effortless Language Selection: With a variety of languages available, including German, Spanish, French, Dutch, Portuguese, Italian, and more, users can easily select their preferred language, ensuring a user-friendly experience.

Step-by-Step Guide to Using the New Feature

To take advantage of the internationalization feature, follow these simple steps:

Company Settings:

From the main settings menu, go to "Business Profile."
Scroll down to the "Platform Language" section in the right-hand panel. Select your desired language from the dropdown menu and click the update button to save your changes.

Creating or Editing Forms/Surveys:

Go to the "Sites" section and select "Forms/Surveys" based on your requirement.

Choose to create a new form/survey from scratch or edit an existing one.

Add the required elements to your form/survey by clicking on the “+” button. The interface and all elements will appear in the language you've selected.

Optimizing Your Forms and Surveys

By utilizing the CRM's internationalization support, you can create forms and surveys that are not only more accessible to a global audience but also more engaging and effective. This feature empowers you to break language barriers, ensuring that your small business management tools are as efficient and user-centric as possible.