LC - Phone Pricing Structure

The pricing for the LC Phone System matches that of Twilio, with all prices shown in USD($). It's important to note that pricing may vary by region and product. For your convenience, we're providing basic information and pricing for commonly used product categories based on US/Canada pricing.

Pricing Based on Common Product Categories

1. Phone Numbers Local Numbers: $1.15 per monthToll-Free Numbers: $2.15 per monthFor other countries, pricing will align with Twilio's rates.
2. Local Numbers: $1.15 per month
3. Toll-Free Numbers: $2.15 per month
4. Messaging Service - SMS Outbound SMS: $0.0079 per segmentInbound SMS: $0.0079 per segmentThis pricing applies to both local and toll-free numbers. Pricing for other countries mirrors Twilio's rates.
5. Outbound SMS: $0.0079 per segment
6. Inbound SMS: $0.0079 per segment
7. Messaging Service - MMS Outbound MMS: $0.0200 per segment (from local and toll-free numbers)Inbound MMS: $0.0100 per segment (to local numbers), $0.0200 (to toll-free numbers)As with other categories, pricing for MMS outside the US/Canada aligns with Twilio's rates.
8. Outbound MMS: $0.0200 per segment (from local and toll-free numbers)
9. Inbound MMS: $0.0100 per segment (to local numbers), $0.0200 (to toll-free numbers)
10. Voice Calls Outbound Call: $0.0140 per minute (from local and toll-free numbers)Inbound Call: $0.0085 per minute (to local numbers), $0.0220 (to toll-free numbers)Please note that voice calls to Alaska and Yukon Territory follow different pricing. For countries other than the US/Canada, pricing mirrors Twilio's ratesNote: Outbound calls have 2 legs, so the actual cost of an outbound call is $0.0170 (Outbound call + Client Minutes).
11. Outbound Call: $0.0140 per minute (from local and toll-free numbers)
12. Inbound Call: $0.0085 per minute (to local numbers), $0.0220 (to toll-free numbers)
13. Number Validation - Carrier Lookup Regardless of the country, all number validations are charged at $0.005 per validation.
14. Regardless of the country, all number validations are charged at $0.005 per validation.
15. Number Format Lookups Number format lookups for support calls are free of charge.
16. Number format lookups for support calls are free of charge.
17. Other Charges Certain additional categories are also priced similarly to Twilio, including:Client Minutes for CallingCall RecordingAnswering Machine DetectionVoicemail DropsConference Calls (both outbound and inbound)Carrier Charges (SMS carrier fees are applied by the recipient's carrier to the sender)
18. Certain additional categories are also priced similarly to Twilio, including:
19. Client Minutes for Calling
20. Call Recording
21. Answering Machine Detection
22. Voicemail Drops
23. Conference Calls (both outbound and inbound)
24. Carrier Charges (SMS carrier fees are applied by the recipient's carrier to the sender)

FAQ

Which categories have a 10% discount applicable?

• Phone Numbers (Only for US and Canada, for all types of numbers)
• SMS (Only from US/Canada to US/Canada, for both inbound and outbound)
• Voice Calls (Only from US/Canada to US/Canada, for both incoming and outgoing calls, excluding products mentioned in "Other Charges").

I was billed $20 right away, but I haven't made any calls yet. Is this expected?

• Yes, the wallet is auto-recharged as soon as the balance falls below the amount set in the wallet configurator.

Will I be charged if I encounter an error when sending an SMS?

• If there's an internal error with LC Phone before the message is handed off to the phone provider, you won't be charged. However, charges apply to every message where a delivery attempt has been made, regardless of the final delivery status. This includes messages sent from toll-free numbers, A2P numbers, and those not deliverable due to country restrictions or other factors. Please exercise caution, as refunds won't be provided for undelivered SMS.