Updating the Sending Limit for a Sub-Account

Updating the Sending Limit for a Sub-Account

If you need to change the SMS or email limit for a sub-account, follow these steps. It's important to ensure the account isn't being used for spammy activities:

1. Check Account Activity: First, review the sub-account's activity to make sure it's not engaged in spammy behavior.
2. Navigate to Subaccounts: In the Agency View, find and select "Subaccounts."
3. Select the Account: Click on the name of the account for which you want to update the limit.
4. Adjust the Limit: Scroll down to the "Additional Settings" section. Here, you can increase the SMS & email sending limit.
5. Contact Support (if needed): If you need to set a limit higher than 10,000 SMS per day, get in touch with Support. For email, a having a dedicated domain as opposed to a shared domain for the subaccount can increase the limit up to 450,000 emails,