Understanding and Implementing HIPAA Compliance

What is HIPAA Compliance?

HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place and followed.

How to Access HIPAA Compliance in the CRM

To access HIPAA compliance features within the CRM, follow these steps:

1. Ensure you are in the agency view.
2. Navigate to Settings from your Agency dashboard.
3. Select “Compliance” to find the HIPAA compliance options.

Features Included in the CRM's HIPAA Compliance

The HIPAA compliance package within the CRM includes:

• HIPAA enablement for the entire agency.
• All necessary security rules enabled.
• Business Associate Agreement (BAA) with the agency.
• Full encryption of sensitive data.

These features ensure that your client's medical and personal information is protected, making it an ideal solution for healthcare professionals such as chiropractors and dentists.

Cost of HIPAA Compliance

• Monthly Subscription: $297

Troubleshooting and FAQs

Q: How do I know if I need HIPAA compliance?

• A: If you handle protected health information (PHI) in any capacity, HIPAA compliance is necessary.

Q: What if I encounter issues with HIPAA features?

• A: Reach out to the CRM support team for troubleshooting assistance and guidance.