Understanding HIPAA Compliance

Any company that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place and followed. HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting such sensitive data and can be activated in your agency. Read on to learn more about this feature. 

How to Access HIPAA Compliance in the CRM

To access the HIPAA compliance options, ensure that you are in the agency view. From your Agency dashboard, navigate to the "Settings" section and select "Compliance," where you will find the relevant HIPAA compliance settings.

Here, you can view the features included in the monthly subscription cost of $297. Proceed to payment by clicking the 'Buy Now' button, thereby finalizing your subscription.

Once the subscription is active, ensure that you sign the HIPAA compliance agreement inside the modal.

Features Included in the CRM's HIPAA Compliance

The HIPAA compliance package includes:

• HIPAA enablement for the entire agency.
• All necessary security rules enabled.
• Business Associate Agreement (BAA) with the agency.
• Full encryption of sensitive data.

These features ensure that your client's medical and personal information is protected, making it an ideal solution for healthcare professionals.

Frequently Asked Questions

Q: How do I know if I need HIPAA compliance?

• A: If you handle protected health information (PHI) in any capacity, HIPAA compliance is necessary.

Q: What if I encounter issues with HIPAA features?

• A: Reach out to the CRM support team for troubleshooting assistance and guidance.