Amplify is month to month. There's no contract, you can cancel anytime, and your contacts leave with you if you go.
If something isn't working, tell us first. We'd rather fix it than lose you. If you've made up your mind, here's how it works.
Step 1: Export your contacts
Do this first, while your account is still active.
- Go to Contacts, then Smart Lists.
- Check the box at the top of the list and click Select All Contacts.
- Click More, then Export, and confirm.
- When it's done, go to Contacts, then Bulk Actions, and click the download icon next to your export.
You get a CSV you can open in Excel or bring to any other system. The download link stays live for 30 days. Stuck? Email support@earnworthy.com and we'll help.
Step 2: Ask us to cancel
Email support@earnworthy.com and say you want to cancel. We cancel as soon as we can. Depending on where you are in your billing cycle, you may see one more charge.
What happens to your phone number
You can take your number with you. Porting out works like porting in, and we coordinate it with you and your new provider. Start the port before you cancel. Your texting registration is tied to the number and to our account, so ask support what that means for your setup before you go.
What happens to your website
If we bought your domain for you, we'll transfer it out to you. Want to keep just the website? There's a website-only hosting plan for $47 a month. Email support@earnworthy.com and we'll set it up.
Changed your mind?
You can restart any time within 90 days of cancelling. Email support@earnworthy.com and we'll get you back up.
Questions? Email support@earnworthy.com. A real person answers within 24 hours.