Phone, Texting and Calls
Your number, text approval, life after approval, missed calls, forwarding, AI call routing
Your Business Phone Number: How Texting and Calling Work in Amplify
How your Amplify business number works for texts and calls, why texting waits on carrier approval, and what it costs.
How to Get Your Text Messaging Approved
Carriers must approve your business before you can text customers. Here's how registration works and how to avoid rejections.
Texting After You're Approved: Consent, Complaints, and Carrier Pauses
Approved to text? Here's how to handle consent for your existing list, verification problems, complaints, and carrier pauses.
Why Your Texting Got Paused: Opt-Outs and Daily Limits
Texting pauses come from carrier rules on opt-out rates and daily sending caps. Here's what triggers them and how to avoid them.
How to Get Customers to Opt In to Texts
Opting in just means someone clearly said yes to your texts. Here are three easy ways to collect it.
Website Changes You Need Before Texting Is Approved
Carriers review your website before they approve texting. Add these two pages and update your forms first.
Keeping Your Existing Business Number: Forward It or Port It
Want to keep the number customers already know? You can forward it to Amplify or move it over for good. Here's how each works.
Still need help?
Email support@earnworthy.com. A real person answers within 24 hours. Technical questions? Join a System Session, Tuesdays at 3 PM Eastern.