Two settings save most calendar headaches. A conflict calendar keeps people from booking you when you're busy. The reschedule option lets customers move their own appointment instead of calling you.
Connect your Google Calendar
- Go to Settings > Calendars > Connections > Add New.
- Click Google Calendar, then Connect.
- Sign in to your Google account and click Allow.
Use Outlook instead? Go to Settings, then Calendars, then the Connections tab. Click Add New, pick Outlook Calendar, sign in, and accept the permissions. Then go to Settings, then My Profile, then Calendar, and add your Outlook calendar under Check for Conflicts. Only events marked Busy block your time. Events marked Free stay bookable.
Turn on conflict checking
When you connect a Google Calendar, it's set as your linked calendar and conflict checking is on by default. That means events on your Google Calendar block those times in your booking calendar.
If you have more than one Google Calendar, like a personal one and a family one, connect them and mark each as a conflict calendar. Then a dentist appointment or kid's game blocks the time too.
Pick a sync option
- One-way sync: Google events show in gray and block the time. Appointments booked in Amplify go to your Google Calendar. This fits most businesses.
- Two-way sync: Google events show in color, and people invited to your Google events are added as contacts. Use this only if you want those invitees in your contact list.
Let customers reschedule
- Go to Calendars, then Calendar Settings, open the calendar, and click Notifications and Additional Options.
- Find Allow Rescheduling and check the box.
- Save.
Customers now get a reschedule link in their confirmation email. Allow Cancellations works the same way if you want that too.
You can still reschedule an appointment yourself from the calendar any time.