Amplify sends you important emails, like new lead alerts and form notifications. If your email provider holds them in quarantine or spam, you'll miss them.
Release and approve
If your email provider shows a quarantine notice, don't just click Release. Click Release & Approve (or the closest option your provider shows). Release lets that one email through. Approve tells your provider to trust the sender from now on.
It usually settles down
This tends to happen only the first few times, until your email provider learns to trust the new sender. After you approve it a time or two, the emails should land normally.
Still missing emails?
- Check spam and every folder or tab, not just your inbox.
- Make sure the email address on your Amplify setup is one you actually check. See Where Do Form Notifications Go?
- Email support@earnworthy.com. We can resend what you missed and check where the alerts are going.
FAQ
Why does it matter which address gets these?
That address is tied to your Amplify setup. Lead alerts, form notifications, and account emails all go there.
Is this the same as my test campaign email not arriving?
Similar idea, different fix. See Test Email Not Arriving?